Terms and Conditions

1. Introduction

Welcome to Wayo Academy, your online learning platform. Wayo Academy is dedicated to empowering professional coaches across various fields (scrum, agility, languages, sciences, sports, etc.) to offer personalized online training to their clients or learners. By accessing or using our website and mobile application, you agree to these terms and conditions. Please read them carefully, as they outline your rights and obligations as a user.

2. Definitions

  • Wayo Academy: The suite of educational services provided through our website and mobile application.
  • User: Any person or entity having subscribed to a service or training course via the platform.
  • Content: All documents, videos, quizzes, exams, and other educational materials offered on the platform.

3. Access and Use

  • Users must create an account to access the full range of Wayo Academy’s services. The information provided must be accurate and kept up to date.
  • Users must be at least 18 years old to use the platform, except where parental consent has been granted for minors.
  • Users are responsible for maintaining the confidentiality of their login credentials and must notify Wayo Academy immediately of any unauthorized use.
  • The platform is strictly for educational and non-commercial use.

4. Features and Services

  • Live Classes: Participate in or conduct live sessions through the platform, including polls and real-time Q&A.
  • Interactive Quizzes and Exams: Tools for creating and participating in quizzes and exams.
  • Event Calendar: Manage deadlines, class schedules, and reminders.
  • Content Library: A repository of educational videos and documents.

5. Technical Support and Assistance

  • Support Channels: Access technical support via email or live chat during business hours.
  • Response Times: Response times typically range between 24 to 48 hours.
  • Maintenance: Regular updates and maintenance ensure platform performance.

6. User Rights and Responsibilities

For Mentors (Coaches):

Ensure the legality and intellectual property compliance of all shared content.

For Learners:

Follow training programs diligently and respect the rules established by coaches.

Prohibited Behavior:

  • Submitting false or plagiarized content.
  • Uploading or sharing offensive or harmful content.
  • Disrupting the platform or attempting unauthorized access.

7. Intellectual Property

Coaches retain ownership of their educational content but grant Wayo Academy a non-exclusive license to host, display, and make the content accessible to learners via the platform. All platform content is protected by copyright laws. Unauthorized reproduction or distribution is prohibited.

8. Personal Data

The collection and processing of users’ personal data are conducted in accordance with our Privacy Policy. Users have the right to access, modify, and delete their personal data as per applicable laws.

9. Limitation of Liability

  • Wayo Academy is not responsible for content provided by coaches or results achieved by learners.
  • Wayo Academy's liability is limited to direct and proven damages up to the user’s paid subscription amount.

10. Termination

Wayo Academy reserves the right to suspend or terminate access for any user who fails to comply with these terms. Users may request account termination through the platform.

11. Amendments to Terms

Wayo Academy reserves the right to modify these terms at any time. Users will be informed of any changes, which will take effect 15 days after notification.

12. Governing Law and Dispute Resolution

These terms are governed and construed in accordance with the laws of the United Arab Emirates.

Dispute Resolution:

  • Amicable Resolution: Both parties agree to resolve disputes through informal discussions or mediation.
  • Mediation Procedures: If unresolved, a neutral mediator may be appointed.
  • Exclusive Jurisdiction: The courts of Dubai have exclusive jurisdiction for legal actions.

13. Waiver and Recognition

  • Class Action Waiver: Disputes must be pursued individually, not as part of a class action.
  • Claim Time Limitation: Claims must be filed within one year of the event.

14. Additional Clauses

  • Injunctive Relief: Wayo Academy may seek injunctive relief for intellectual property protection.
  • Severability: Invalid provisions will not affect the remaining terms.

    • For assistance, contact info@wayo.cloud.

15. Contact

For any questions regarding these terms and conditions, please contact us at: info@wayo.cloud.

Effective Date: These Terms and Conditions are effective as of November 21, 2024.