Privacy Policy

1. Introduction

At Wayo Academy, we are committed to collecting and using your data responsibly, in compliance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

2. Data We Collect

All data collection is conducted in accordance with the UAE PDPL, ensuring that your personal information is handled responsibly and securely.

For Mentors (Coaches):

• Personal Information: Your name, email address, phone number, and other details necessary for creating and managing your account.
• Created Content: Courses, videos, and resources you upload, which remain your property unless stated otherwise.
• Usage Data: Information about your interactions on the platform, such as uploaded content and engagement with learners.

For Learners:

• Personal Information: Your name, email address, course progress, test results, and other details necessary for your learning experience.
• Usage Data: Details such as login frequency, accessed content, and participation in live classes or quizzes.

General Information:

• Technical Data: Your IP address, browser type, device type, and operating system, collected to optimize and secure the platform.

All data collected is used solely to provide and improve our services, personalize your experience, and ensure the security of the platform.

Children’s Data:

For learners under the age of 18, we collect personal data only with the explicit consent of their parent or guardian, as required by the PDPL. Parents can request to view, modify, or delete their child’s data by contacting us at info@wayo.cloud.

3. How We Use Your Data

• Provide, maintain, and improve our services.
• Personalize your learning experience and recommend relevant content.
• Communicate updates, changes, and relevant information about Wayo Academy.
• Ensure the security and integrity of the platform.
• Analyze usage for research and development purposes.

All data use is in strict compliance with the UAE PDPL.

4. Sharing Your Information

Wayo Academy does not sell your personal information to third parties. We may share your data:

• With Service Providers: Trusted third-party partners like Stripe for secure payment processing.
• With Mentors (Coaches): Learner data, such as names, emails, and progress, is shared only with the mentors responsible for their courses.
• For Legal Reasons: If required by law or in response to a legitimate legal request.

5. Data Security

We implement a range of security measures to protect your data, including:

• Encryption protocols for data in transit.
• Regular software updates and security audits.
• Regular data backups to ensure recovery in case of system failure.
• Access controls to limit who can access your personal information.

In the event of a data breach, we are committed to notifying affected users promptly and providing guidance on protective measures.

6. Your Rights

• Access Your Data: Request information about the personal data we hold on you.
• Correct Your Data: Update any inaccuracies in your information.
• Delete Your Data: Request deletion of your personal information, subject to regulatory or legitimate business exceptions.
• Portability of Data: Coaches can export their content and personal data if they choose to leave the platform.
• Withdraw Consent: Where data processing is based on consent, you may withdraw this consent at any time.

7. Cookies and Tracking Technologies

We use cookies to improve your experience, such as remembering your preferences and analyzing platform usage. You can manage cookie settings through your browser. Our use of cookies complies with the UAE PDPL.

8. Third-Party Links

Our platform may contain links to external sites. Wayo Academy is not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy

For learners under the age of 18, we collect data only with explicit consent from a parent or guardian, as required by the UAE PDPL. Parents may request to review, modify, or delete their child’s data by contacting us at info@wayo.cloud.

11. Changes to This Policy

Wayo Academy may update this Privacy Policy as necessary. Any changes will be communicated via our platform and users will be notified in advance. Continued use of the platform after such changes indicates acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Dubai.

13. Contact Information

For any questions or concerns regarding this Privacy Policy or data handling practices, please contact us at info@wayo.cloud.